| Carry-In Service |
$75.00/Hour |
| On-Site Service |
$75.00/Hour |
| Travel Time |
$75.00/Hour |
| "Emergency/Rush" Service |
$95.00/Hour |
| Telephone Support |
$60.00/Hour |
| Network Technical Services |
$105.00/Hour |
| Network Phone Support |
$120.00/Hour |
| Network After Hours |
$165.00/Hour |
-
-
(Hourly
Service rates do not include parts or applicable sales tax.)
Service Maintenance Agreements
For consistent (and
considerable) peace of mind, ComputerLand can provide your organization with an Annual
Service Maintenance Agreement, tailor-made to satisfy your needs.
Custom packages offer a
variety of "on-site" response times that include parts and labor as well as
loaner equipment options. If anything goes wrong, we'll give it our full and immediate
attention, fixing it as soon as possible.
The prices for Annual Service
Maintenance Agreements vary, depending on the type, age, and amount of equipment to be
covered. Please contact us for a quote.
Preventative Maintenance
If you don't think that an
Annual Service Maintenance Agreement is right for you at this time, regular Preventative
Maintenance is a good idea for all computer equipment.
Under regular use, computers,
printers, monitors and other computer peripherals should have Preventative Maintenance
performed at least once a year. In addition to cleaning and (where necessary), lubricating
the machines, we include services often overlooked such as checking the configuration
files to be sure nothing is waiting to cause problems, interviewing the user, and checking
the operating environment for potential problems.
Once again, pricing varies
depending on your situation and needs, so call us to discuss how we can best serve you.
The larger your corporation
is, the greater your need for computer support personnel. The expense of salaries,
benefits, etc. for several computer support employees can, however, rapidly exceed the
value they provide your organization.
In today's rapidly expanding
computerized business world, the ComputerLand Outsource program provides the perfect
alternative. We'll provide your organization with trained professional employees to
support your computers. You pay a flat rate for this service, (eliminating many of the
hidden administrative costs of supporting your own employees).
We can provide a support
staff full time, part of the week, or part of each day. Contact us for more information
Contacting
Us
As you can see, contacting us
by E-Mail is fun & easy. If you'd like to call us, our Service Department phone number
is (775)689-8430 ext. 123.
Our mailing address is:
ComputerLand Reno
Post Office Box 10560
Reno, NV 89510-0560
If you'd like to come see us
in person, our address is:
1315 Greg St
Sparks, NV 89431
Maintained by
John Smith
