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Contacting Us

Drivers, Bios', Bugs and Patches

 

 

 

 

 

 

 

 

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Our Service Department Technicians are trained professionals, dedicated to provide you with the highest level of Customer Service and competent technical support.

We are an A+ Authorized Service Center and a Microsoft Solution Provider, capable of fulfilling all of your hardware, software and network needs.

As a Dealer Authorized Service Center for Compaq, Hewlett Packard, IBM, Lexmark and Okidata, we can provide warranty repairs for computers, monitors, printers, and other peripherals.

Non-warranty repairs on these major brands and many others are also available at competitive hourly rates.


Carry-In Service $85.00/Hour
On-Site Service $85.00/Hour
Travel Time $85.00/Hour
"Emergency/Rush" Service $95.00/Hour
Telephone Support $60.00/Hour
Network Technical Services $105.00/Hour
Network Phone Support $120.00/Hour
Network After Hours $165.00/Hour
 
 

(Hourly Service rates do not include parts or applicable sales tax.)

 


Service Maintenance Agreements

For consistent (and considerable) peace of mind, ComputerLand can provide your organization with an Annual Service Maintenance Agreement, tailor-made to satisfy your needs.

Custom packages offer a variety of "on-site" response times that include parts and labor as well as loaner equipment options. If anything goes wrong, we'll give it our full and immediate attention, fixing it as soon as possible.

The prices for Annual Service Maintenance Agreements vary, depending on the type, age, and amount of equipment to be covered. Please contact us for a quote.


Preventative Maintenance

If you don't think that an Annual Service Maintenance Agreement is right for you at this time, regular Preventative Maintenance is a good idea for all computer equipment.

Under regular use, computers, printers, monitors and other computer peripherals should have Preventative Maintenance performed at least once a year. In addition to cleaning and (where necessary), lubricating the machines, we include services often overlooked such as checking the configuration files to be sure nothing is waiting to cause problems, interviewing the user, and checking the operating environment for potential problems.

Once again, pricing varies depending on your situation and needs, so call us to discuss how we can best serve you.

 


The larger your corporation is, the greater your need for computer support personnel. The expense of salaries, benefits, etc. for several computer support employees can, however, rapidly exceed the value they provide your organization.

In today's rapidly expanding computerized business world, the ComputerLand Outsource program provides the perfect alternative. We'll provide your organization with trained professional employees to support your computers. You pay a flat rate for this service, (eliminating many of the hidden administrative costs of supporting your own employees).

We can provide a support staff full time, part of the week, or part of each day. Contact us for more information


Contacting Us

As you can see, contacting us by E-Mail is easy.
If you'd like to call us, our Service Department phone number is
(775)689-8420 ext. 123.

Our mailing address is:

ComputerLand Reno
Post Office Box 10560
Reno, NV 89510-0560

If you'd like to come see us in person, our address is:

5470 Louie Lane
Suite #102
Reno, NV 89511

Maintained by John Smith


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Last modified: January 8, 2014